Privacy Policy

We collect your personal information directly from you. For example, we collect your personal information when you purchase items in our online store and complete the forms at check-out. Generally, the type of personal information that we collect includes your name, mailing & delivery address, telephone number/s and email address.

You consent to us communicating with you (including by email) for the above purposes and in relation to the purchase of our goods, or orders you have placed for our goods. We do not disclose the personal information we collect to third parties.

We use your personal information for the following purposes: to process the sale of the goods you have purchased; internal management purposes; and marketing and promotional purposes. You may remove yourself from our mailing list unsubscribing on the email itself. You may ask us to provide you with access to the personal information that we hold about you unless there is an exception that applies under the Privacy Act. We will deal with any request from you to obtain access to your personal information within a reasonable time. If we refuse to provide you with access to your personal information, we will provide you with reasons for the refusal.

If you wish to gain access to your personal information or if you have any questions about how your personal information is collected or used, please contact us at info@artconservationframers.com.au.

In addition to the above, our web server may log details about any computer used by you to access our website. In addition, our website may store cookies on the web browser of your computer to better serve you upon your subsequent visits to our website.

We protect your personal information from unauthorised access, modification, and disclosure. We store your personal information as electronic data in our IT systems. We maintain physical security over and electronic data, such as locks and security systems. We also maintain computer and network security, for example, by using firewalls and other security systems such as user identifiers and passwords to control access to our computer system.

Art Conservation Framers uses Stripe and PayPal as payment gateways for all its online transactions. These gateways process online transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online transactions performed on this site using these gateways are secured and encrypted payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Art Conservation Framers or any outside party. For more information about Stripe and PayPal payments, please visit Stripe or PayPal.